Terms of Service
Introduction
Welcome to the True Scale Homes website.
By accessing or using this website, you agree to comply with these Terms of Service and all applicable laws and regulations. If you do not agree with these terms, please do not use this website.
Throughout these terms, “True Scale Homes”, “we”, “our”, or “us” refers to True Scale Homes.
Website Information
The information provided on this website is intended for general informational and marketing purposes only.
While we make reasonable efforts to ensure information is accurate and up to date, True Scale Homes makes no guarantees regarding the completeness, accuracy, or suitability of any information, pricing, imagery, renders, or descriptions displayed on this website.
Services, pricing, and inclusions may change without notice.
Service Disclaimer
True Scale Homes provides a visualisation and layout-marking service intended to assist clients in understanding the scale and flow of a proposed home design before construction.
Our services are not a substitute for:
- Architectural certification
- Engineering approval
- Surveying services
- Building approvals
- Structural advice
- Legal or planning advice
Clients remain responsible for confirming all dimensions, approvals, orientations, boundaries, and construction requirements with their builder, designer, architect, surveyor, and relevant authorities.
Customer-Supplied Plans
Clients may provide draft floor plans, drawings, or other documentation for use in delivering services.
By supplying these materials, clients confirm they have the appropriate authority or permission to use and share them with True Scale Homes.
Ownership of customer-supplied plans remains with their respective owners, architects, designers, or builders.
Site Access & Conditions
Clients are responsible for ensuring the site is safe and accessible prior to any scheduled works.
True Scale Homes reserves the right to delay, reschedule, or refuse services where:
- Site conditions are unsafe
- Access is restricted
- Weather conditions impact operations
- Ground conditions are unsuitable
- Required approvals or permissions are not in place
Additional fees may apply where site preparation or additional travel is required.
Intellectual Property
All website content, branding, graphics, imagery, videos, written material, and service descriptions remain the intellectual property of True Scale Homes unless otherwise stated.
Content may not be copied, reproduced, modified, distributed, or used commercially without prior written permission.
Third-Party Links
This website may contain links to external websites or third-party services. True Scale Homes is not responsible for the content, security, or practices of external websites.
Limitation of Liability
To the maximum extent permitted by law, True Scale Homes is not liable for any direct, indirect, incidental, or consequential loss arising from:
- Use of this website
- Reliance on website information
- Delays or interruptions to services
- Decisions made based on visualisation sessions or marked layouts
Clients should independently verify all design and construction decisions with qualified professionals.
Privacy
Your use of this website is also governed by our Privacy Policy.
Changes to Terms
True Scale Homes may update these Terms of Service at any time without prior notice. Continued use of the website constitutes acceptance of any updated terms.
Contact
For any enquiries regarding these Terms of Service, please contact:
True Scale Homes
admin@truescalehomes.com.au
Queensland, Australia